I'm curious about the fact that you said you had “experience with larger sites that CloudSites simply couldn't handle”. My understanding is that the whole point of CloudSites is to be able to scale to the level that your site needs. Can you give more information about what their practical limit is versus their sales pitch of being able to handle anything?

Thanks.

My experience with Rackspace has always been a love-hate relationship. I love to use them, and I hate having to use their interface as it is often poorly designed, cluttered, or simply not intuitive in how to use it. Simple tasks are often way complicated, and occasionally the errors, warnings, and messages conflict with the instructions.

Saying that, I continue to use them. Now, that is definitely a conflicted point of view: Why would I choose to utilize a service that is so difficult to work with? Their support is second to none, and it is rare that I come across a problem that is answered in an unsatisfactory way.

My switch to Rackspace CloudSites was an informed decision I made with my client. I was up-front about my intentions. I told him that I was considering migrating all of my clients to them, and invited him to test it out with me. I find that original research is always best when investigating something like web hosting or servers as my expectations may be completely different from yours. I starting using Rackspace CloudSites by several personal recommendations, however I also have had experience with larger sites that CloudSites simply couldn’t handle. Because most of the websites I’m transferring get significantly less traffic and are of an entirely different sort, I decided to give it a try. The initial investment of $100 for a month was a bit steep for just a “try”, however I went ahead with it due to the 30-day money back guarantee, which I’m intending to utilize.

Graham

Perhaps you should investigate the interface issues before you purchase a web-hosting package? Seems like you didn’t do much research beforehand which would be cause to consider you for hosting in the first place.